We provide delivery services in the following regions. The specific delivery times may vary depending on the destination and other factors (such as customs clearance, holidays, weather, etc.).
North America (United States and Canada)
Delivery time: 7-14 working days
Europe (EU countries)
Delivery time: 5-12 working days
Asia (including Japan, South Korea, Singapore, Malaysia, etc.)
Delivery time: 5-10 working days
Oceania (Australia, New Zealand)
Delivery time: 8-14 working days
Africa and Middle East Regions
Delivery time: 10-20 working days

Please note that the above delivery times are estimated and the actual delivery may be affected by external factors (such as customs processing, holidays, weather, etc.). We will process and ship the order within 2-3 working days.

The delivery fee is included in your total order amount. You only need to confirm the order amount during checkout and there is no need to pay the delivery fee separately.

Once the product is sold, it cannot be returned. We recommend carefully verifying the order details before purchase and contacting customer service if you have any questions.

If you have any questions about the order or need help, you can contact our customer service email: yangjianglin@jh-web.cn. We are happy to assist you!

If you need to cancel or modify the order, please contact us within 24 hours. Once the order is shipped, we cannot make changes or cancellations.

You can place your order via email or WhatsApp. We accept T/T, L/C, PayPal, and other secure payment methods.

Our products comply with international standards including HACCP, ISO, FDA, and some items are available with Certificate of Origin and Organic certification.

Yes, we offer private labeling (OEM), multilingual labeling, specific weight options, and retail-ready packaging solutions.

We supply both wild and cultivated mushrooms in dried and fresh forms, including: Morel, Shiitake, Black Fungus, Porcini, Maitake, Enoki, Termitomyces (Jizong), and Bamboo Fungus.